Three steps. No surprises.
You tell us what you need. We source from verified factories, do the landed cost math, and come back with a firm quote in 48 hours. No commitment until you decide.
Tell us what you need
The intake form takes four to five minutes. We ask for the material category, approximate quantity, your destination port or project address, and your timeline. That is enough to get started.
You do not need spec sheets or factory names at this stage. If you have them, attach them: it speeds up sourcing. If not, we will build the spec from your project requirements.
- ·Material category: Tile, flooring, cabinets, doors, vanities, countertops
- ·Quantity: Approximate square footage or number of units
- ·Destination: Port of entry or project address (Miami, Tampa, Atlanta, etc.)
- ·Timeline: When you need material on site: we work back from there
- ·Spec notes: Size, finish, species, style: whatever you know so far
Before we share any supplier names, factory locations, or pricing, we sign a Non-Circumvention Non-Disclosure Agreement (NCNDA) with you. It is a one-page document that protects both sides: your project specs stay confidential, and our supplier relationships stay protected. We send it as the first step after your intake form. What is an NCNDA?
We source and verify
Once the NCNDA is signed, we contact two or three verified manufacturers that match your spec. These are factories we have worked with directly or have screened through our due diligence process: document review, import record checks, reference calls, and confirmed capacity.
We request FOB pricing, confirm lead times, and check current production capacity. If we need samples, we coordinate shipping them to you directly from the factory.
- +Business license
- +ISO 9001 or equivalent
- +CARB P2 (wood products)
- +Export license
- +Current lead time confirmed
- +Min order confirmed for your volume
- +Container count estimated
- +Sample availability
- +US import history via CBP data
- +Declared values consistent
- +HTS code classification verified
- +No AD/CVD exposure (where applicable)
- +FOB price on factory letterhead
- +Payment terms confirmed (30/70 T/T standard)
- +Volume discount thresholds noted
- +Currency and validity window stated
You get a firm quote
Within 48 hours of receiving your intake, we send you a formal quote document with full landed cost. Not FOB. Not "estimated freight." The complete number that will show up on your project budget.
You review the options, ask questions, request samples if needed, and decide. No commitment until you sign a purchase order. No pressure to move faster than your project schedule allows.
| Factory price | FOB origin port, confirmed on factory letterhead |
| Ocean freight | Port-to-port rate from the origin country to your US port |
| Import duty | HTS code confirmed, base duty rate applied |
| Section 301 tariff | Where applicable (China-origin goods), never hidden |
| AD/CVD | Antidumping and countervailing duties where applicable (Chinese tile) |
| Customs + ISF | Broker fee, Importer Security Filing, terminal charges |
| Inland delivery | Port to your warehouse or job site, by zip code |
| Total landed | The one number. Per unit and per project. |
What buyers usually ask before starting
What is the minimum order?
We work with orders starting at $10,000 FOB value, typically one pallet or a partial container. For most categories, a full 40-foot container is where the economics become most favorable. If your project is below that threshold, we can still help you understand whether direct sourcing makes sense versus a US-based distributor.
Do you charge buyers a fee?
No. Our commission is paid by the factory or supplier as a sourcing fee, not by the buyer. The landed cost quote you receive is the all-in cost to you. Our commission does not get added on top.
How do I know the quote is accurate?
Every cost line in the quote has a source: factory FOB on letterhead, freight rate from the forwarder, duty rate from the HTS code, broker fee from our customs partner. If any cost changes between the quote and the shipment date, we notify you before you commit. We do not absorb cost surprises by hiding them.
What happens after I accept a quote?
You sign a purchase order. We coordinate the 30% deposit wire to the factory, confirm the production schedule, track the order through production and loading, file the ISF with the customs broker, and send you the shipping documents when the container is confirmed on vessel. You get updates at each milestone.
Can I visit the factory?
Yes. For orders above $100,000 FOB, a factory visit is often worth the investment. We can coordinate site visit logistics and accompany you or brief you on what to inspect. Below that level, a pre-shipment inspection by an independent firm (SGS, Bureau Veritas, Intertek) is a more cost-effective alternative.
What if the goods arrive damaged or off-spec?
Pre-shipment inspection is the primary protection: it happens before the container is sealed and loaded, when we still have leverage with the factory. If a problem is found post-arrival, we document it, contact the factory, and negotiate a remedy. Our NCNDA and purchase order structure gives us contractual standing to pursue that. Marine insurance covers physical damage in transit.
Do you work with buyers outside Florida?
Yes. Most of our buyers are in Florida (Miami, Tampa, Orlando, Jacksonville) but we work with buyers anywhere in the continental US. The landed cost calculation simply changes based on the destination port. We commonly quote to Los Angeles, Houston, and Savannah in addition to Miami.
Submit your project.
Quote in 48 hours.
Material, quantity, timeline. That is all we need to start. Full landed cost: duty, freight, customs, and delivery, before you commit to anything.